Ariston Returns & Cancellation Terms and Conditions
Delivery and return of goods
Arisit Pty Ltd will only offer returns on units that are defective, or if we have made an error in supply.
Ariston seconds are sold ‘as is’ and may have slight scratches and or dents. The unit is sold in working order and has been checked prior to being delivered.
Subject to applicable consumer protection legislation, if the Customer accepts delivery of the Product/s (or collects the Product/s) and subsequently changes their mind about the Product/s ordered (including where the Customer orders the incorrect Product), ARISIT may, at its discretion and upon request by the Customer, agree to:
(a) accept return of the relevant Product/s from the Customer; and
(b) provide replacement Product/s to the Customer.
In these circumstances, the Customer will be required to pay:
(i) any difference between the Price of the relevant Product/s being returned and the Price of the relevant replacement product/s; and
(ii) a re-stock fee of 15% of the Price of the relevant Product/s to be returned.
(iii) Cost of freight for return of goods to ARISIT.
ARISIT will deliver the Product/s to the delivery location specified in the Order.
ARISIT is not required to deliver the Product/s if the customer location to which the Product/s are to be delivered is outside a city metropolitan area, or an agreed area as specified by ARISIT. ARISIT may instead notify the Customer of the location at which the Product/s is available for collection.
The delivery date will be the date mutually agreed to between the customer and Arisit.
ARISIT will use reasonable commercial endeavours to deliver the Product/s on the Delivery Date.
If the model of the Product/s is discontinued or superseded and not available for delivery on the Delivery Date, ARISIT will notify the Customer prior to the Delivery Date that:
(a) There is no equivalent model available and this Agreement is therefore terminated with immediate effect. Any amounts previously paid for this Agreement will be refunded.
How to return an item
Your item must be in its original packaging and unused. You must obtain a return authority number from Arisit prior to returning the unit and within 14 days of receipt of goods.
- Email firstname.lastname@example.org with details of your purchase including receipt.
- Once approved, you will receive a return email with the return authority number.
- Send the goods to 40-44 Mark Anthony Drive, Dandenong South VIC 3175 within 21 days of RA being issued.
If you wish to cancel an existing order, you will need to contact Arisit within 24 hrs of purchase on 1300 762 219. Cancellation is at the discretion of Arisit.